AT THE TIME OF COLLECTION

The renter must show a valid KTP / Passport.
Drivers must be aged between 18 – 75 years.
The driver must show a valid SIM A or International License Driving
Drivers must have had an A SIM for at least 6 months.
All documents shown must be original, complete, valid, and match the name used on the order

USE

Additional fees will be charged for pickup and return outside the available zone.
Additional fees will be charged for special equipment, including but not limited to baby seats, GPS, or spare tires.
Tenants may not bring pets in the car.
The lessee may not transfer, lease, give, or make the car a guarantee to another party.
Tenants may only use the car for personal or business purposes.
Its use must not conflict with applicable laws and regulations.
Tenants may not drive cars under the influence of alcohol or other substances that can interfere with awareness.
The provider has the right to take back the car if the tenant uses the car to race, violate the law, or for other purposes other than domestic and social.
Tenants may not drive cars to the streets or dangerous areas.
Tenants should contact the provider immediately in the event of an accident.

RETURN

Tenants must return the car with the same volume of gasoline as when the car was received.
Tenants who return cars with less gas than they receive will be charged a fee to cover the difference.
Tenants must return the car in the same condition as when the car was received.
The renter must return the car no later than the time of rental completion stated on the rental document.
Tenants are responsible for the cost of replacing or repairing loss or damage to vehicle registration, car keys, accessories, and car tools, including but not limited to tape and tool sets.
The lessee is responsible for all parking, traffic and other penalties incurred due to violations of the law during the rental period.
The provider has the right not to return the deposit if the car is damaged or if the tenant violates the law during the rental period.
The provider is not responsible for items left in the car after the tenant returns the car to the provider.

OVER TIME

Use of more than 24 hours per rental day will be subject to an overtime fee.
Tolerance of overtime is only 1 hour. If more than 1 hour over time fee of IDR 50.000 per hour, it can be paid directly in cash to the driver.
Overtime that exceeds 4 hours will incur a one day rental fee.
The renter must return the car no later than the time of rental completion stated on the rental document.

SELF DRIVE CAR RENTAL

  • When you pick the car up, you’ll need Passport or National ID card
  • Driving licence International Driving License is required for foreigner and National Driving License for Indonesian, otherwise the insurance will not cover anything if any accident or lost.
  • Renter will be fully responsible to any off-road damages (e.g. lake, field, etc.);Theft of the car or any part of it; to any consequence caused by giving or allowing the vehicle to be driven by person other than the renter.
  • Agreement must be signed upon car delivery.
  • It is not permitted to drive the car off the island without prior approval.
  • Full Gasoline Policy to Full.
  • Broken tires are responsibility of the tenant.

EXCLUSIONS

  • The rented vehicle shall not be used to carry passengers or rent for hire.
  • The rented vehicle shall not be physics homework used to carry passengers other than in the interior or cab of the vehicle.
  • The rented vehicle shall not be used to push, propel or tow another vehicle, trailer or any other thing without the written permission of the Owner.
  • The rented vehicle shall not be used for any race or in any competition.
  • The rented vehicle shall not be used for any illegal purpose
  • The Renter shall not operate the vehicle in a negligent manner.
  • The Rented vehicle shall not be operated by any other person other than the Renter above without the written permission of the Owner.
    If Renter allows any other driver under the age of 18 years old to drive the rented vehicle the Renter will be fully responsible for all expenses relating to the rental car and any other Vehicle involve in any type of accident.

CAR RENTAL DAMAGE WITH DRIVER

  • If an accident results in damage to the vehicle caused by the driver, intentionally or unintentionally. It will entirely be the responsibility of ICAN Car Rental.
  • In the event of an accident that results in damage to the vehicle caused by the renter or passenger, intentionally or unintentionally. It will entirely be the responsibility of the tenant or passenger.
  • All prices of vehicle rentals at ICAN Car Rental, do not include life insurance and do not include accident insurance.

ONE-WAY CAR RENTAL SERVICES

With some rental companies you can pick up a car at one location and return it to another. Usually this type of service is expensive. If the distance between rental stations is long enough, the drop off charge can exceed the entire rental price.

For more information on one-way rental option availability in a particular country or city different from the pick-up location, consult at icanrentacar.com company websites.

  • Medan – Padang $250.00
  • Medan – Banda Aceh $300.00
  • Medan – Pekanbaru $$300.00
  • Banda Aceh – Padang $450.00
  • Banda Aceh – Pekanbaru $450.00
  • Padang – Pekanbaru $300.00
  • Jakarta – Bali $500.00
  • Jakarta – Surabaya $450.00
  • Jakarta – Yogayakarta $350.00
  • Jakarta – Semarang $500.00

For more information contact service center +62 821 8428 6837 (English speaking) or whatsapp number +62 813 7042 3078

PICK-UP INSTRUCTION

ICAN car rental representative will be waiting in the arrival hall. He shows your name on the paper he brought in the arrival hall.  Then Our professional driver will assist you with your luggage and lead you to the car. Flight number and whatsapp number mandatory

INSURANCE

  • Rental rates listed on this website do not include insurance claim fees.
  • Accidents that result in damage to the vehicle, such as abrasions or car indentations due to the tenant’s mistake either intentionally or unintentionally. A Claim fee of IDR 500,000/ panel will be charged only for cars that have had minor accidents.
  • Severe or severe accidents that result in perforated cars, cars that cannot run, burn or break glass caused by the tenant’s negligence, whether intentional or not. An insurance claim fee of IDR 5,000,000 will be charged and rental fees during vehicle repair, calculated according to the daily rental price of the vehicle undergoing repairs.
  • If the car is used on inappropriate roads. As in extreme terrain for off road, muddy, rocky terrain or steep hills. Then all damage due to the above use, fully borne by the vehicle tenant.
  • We do not allow car rental for racing activities, both official and unofficial races. If there is damage to the vehicle, then all damage due to use above, is fully borne by the vehicle tenant.

FULL PROTECTION

If during the rental period, you are responsible for any loss or damage to a Rental Vehicle as shown below, we will reimburse you up to the amounts shown in the Benefits Table that you have to pay in respect of such loss or damage.

  • Theft of Vehicle
    You are covered for any costs incurred in relation to an incident of theft, vandalism or attempted theft.
  • Windscreens, Headlights & Other Lights
    You are covered for any windscreen, glass or light damage costs including chips, cracks, replacement and fitting.
  • Tyres
    You are covered for any costs incurred in relation to tyre puncture repairs or replacement.
  • Key Coverage
    You are covered for any costs incurred in relation to replacing a lost or stolen rental vehicle key, including replacement locks and locksmith charges & key delivery. You must follow the guidelines prescribed by the rental company.
  • Towing & Roadside Assistance Costs
    You are covered for any towing or roadside assistance costs following physical loss or damage to or mechanical breakdown of the rental vehicle which results in a charge to you that has not and will not be reimbursed by the rental company. In the event that the towing charges derive from a “loss of key” or similar key -related issue, the driver must follow the process and guidelines prescribed by the rental company. If a towing company attends to the vehicle rather than an authorised locksmith, and where the rental company’s process guidelines have not been followed, related costs will not be recoverable through this plan.
  • Administration Costs
    You are covered for any rental company charges associated with processing your collision or damage event. These include but are not limited to handling fees, carriage fees, postal fees, accident fees, administration fees or anything of a similar nature.
  • Drop Off/Relocation of Vehicle
    You are covered for any drop off charges you incur in the event of an accident that necessitates the relocation of a vehicle from the accident site.Loss of Use Charges
    You are covered for any rental company charges related to the loss of use or sale of the rental vehicle whilst it is off the road being repaired.

PAYMENT

We require a down payment to place an order, therefore you must fill out and submit the order Form service provided by us via our email or whatsapp number
Then your car rental will be prepared on the date and time you requested.
Advances can be paid through our Paypal
https://www.paypal.me/icanrentacarcom
Remaining payment after shipping the car.
You can make directly payments on our secure website. The Vehicle we provide is very safe to use. When advising the type of vehicle that you would prefer, please clarify condition or rate of your choice. Book your rental car in advance to guarantee your booking.

We do the best to provide a great car, just in case you / the client do not satisfied with the car condition , wide range of Replacement Car / Substitute Car available . No additional charge.

CANCELLATION OF RESERVATION

  • Cancellation of rental vehicle reservations less than 2 x 24 hours before the date of booking, no cancellation fees apply.
  • If the customer cancels the car rental order less than 1 x 24 hours before the order date, the cancellation fee is half the day of the vehicle rental
    If a customer cancels the use of a rental vehicle on the day of booking a rental vehicle, a 1-day cancellation fee will be charged from the rental price of the vehicle.
    Cancellations or reductions in usage time or days from the initial order, will be charged in full according to the initial order bill.

CHANGING THE SCHEDULE OF RESERVATION

  • If you change your reservation, then we cancel the first reservation, and will be a making new reservation. No additional charge.
  • If you would like to change the reservation details, you can do so by calling our office at +62 821 8428 6837, chat via whatsapp +62 813 7042 3078 or by email reservation@icanrentacar.com

If there are terms and conditions for car rental, the above are unclear, or difficult to understand. Please ask us. We are always ready to help explain the best possible to each customer ICAN RENT CAR vehicle rental. About the terms and conditions of car rental.

*THANK YOU FOR YOUR BUSSINESS*